Managing an independent hotel shouldn't feel impossible
Juggling 5+ different software systems daily
Missing guest messages during busy periods
Spending hours on manual data auditing and reporting
Paying for expensive enterprise solutions built for chains
Begin your AI journey built for independent hotels
Intelligent single pane of glass system
Free up your time for personal guest experiences
Automated data auditing and reporting
Outcome-based solutions designed for independent hotels
Your on-site Tech Partner
Think of us as your in-house tech team. We integrate with your systems, automate routine tasks, and provide 24/7 operational support—without the overhead.
24/7 Operations
Focus on creating memorable experiences, not managing systems.
Future-Ready Strategy
Beyond day-to-day operations, we collaborate on long-term tech strategies that align with AI-native trends and emerging innovations like humanoid robotics.
Ready to transform your hotel operations? Let's explore how we can partner together.
Humanoid robots coming soon...
Why Independent Hotels Partner with Medialuna
Your Dedicated Tech Team
We become your in-house tech department. Handle integrations, system maintenance, and technical challenges—so you can focus on hospitality.
Strategic Technology Partnership
Beyond software—we collaborate on your long-term tech roadmap. From AI implementation to future innovations like automation and robotics.
Outcome-Based Success
We only succeed when you do. Our partnership model aligns our success with your operational efficiency and guest satisfaction goals.
How We Partner with You
Your dedicated tech team handling the complex stuff—so you can focus on what you do best
Unified Operations Dashboard
We bundle your 5+ different systems with one intelligent command center. Timeline, tasks, rooms, and staff—all in one place with real-time updates.
Never Miss Another Interaction
We monitor all guest communications 24/7 and ensure nothing falls through the cracks. You get alerts and suggested responses—we handle the tracking.
Automated Reporting & Insights
We eliminate manual data entry and generate reports automatically. You get actionable insights without spending hours on spreadsheets.
Smart Task Coordination
We intelligently prioritize and assign tasks across housekeeping, maintenance, and guest requests. You see everything organized by urgency and status.
Independent Hotel Pricing
We offer enterprise-grade technology at independent hotel prices. No chain hotel overhead—just the tools you need at a price that makes sense.
Your Personal Tech Department
We handle all technical maintenance, updates, and integrations. You get dedicated support without hiring IT staff or paying enterprise fees.